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Secure student storage with the easiest booking process.

We collect. We store. We return.

 

student storage

Company reg no: 08991620 . VAT no:194439278

© 2022 Site by Spotty Dog

 


Customer Reviews

Student Storage Experts

Customer Reviews

Shoukry 25/05/21

TrustPilot
Extremely understanding and reliable. Recommend for any international students

These guys have been extremely helpful with the whole process of storage and shipping my stuff to my home country. From helping me remove specific stuff from my box through video calls to just generally being very understanding and patient. Even when my stuff got accidentally shipped back to the UK. They helped me straight away with the procedures to get it back home. Definitely recommended!

Mrs Sarah Flack 15/09/21

TrustPilot
Really excellent service

Really excellent service. Easy to arrange, refund received when I had over estimated the amount of boxes required. Collection and delivery efficient and problem free. Highly recommend

Reply from Student Storage Experts

17 Sept 2021
Hello Sarah, Thank you for taking the time to leave a review. We're very happy to hear you're happy with the service and hope to hear from you in the future if you require our services!

Rhea 25/09/21

TrustPilot
Exemplary Storage Experience

Student Storage Experts put me at ease every step of the way, from queries, collection, storage and delivery. As an architecture student I had a significant amount of course equipment and materials to store on top of typical belongings which worried me, however this was accommodated for.

Not only that they made it possible for delivery to arrive prior to my return arrival to halls. All of my items were delivered in full and returned to me in great condition, especially my course equipment.

I highly recommend their service and expertise.

Shaan Okhai 29/10/21

TrustPilot
Student Storage Experts

Really helpful, boxes arrived on time and belongings were in great condition

Paul 29/10/21

TrustPilot
Excellent Service

Excellent service. Brilliant people. Absolutely first-class communications and great value for money.

Shishir Bhatia 21/10/20

TrustPilot
I’d highly recommend them
I’d highly recommend them. They provided excellent service and catered to my needs particularly during the height of the lockdown in Leicestershire.

Warm, considerate and amicable; I’d definitely use their service in the future!

Reply from Student Storage Experts
21 Oct 2020
Hello Shishir,
Thank you for your review! We're glad we could have been of service during these unprecedented times.
Please do let us know if we can be of any assistance in the future!

Rahul Chowdary 22/10/20

Excellent Service
Hello

I am writing this mail to convey and express my heartfelt gratitude to your company for the excellent customer service offered to me during this tough phase of Covid-19. I want to inform you that all my boxes reached me in good condition and I was able to retrieve all of my stuff from the UK, thanks to your company. I would like to specially mention and thank Ms. Anna for demonstrating courtesy of the highest order and for being in constant touch with me to provide relevant updates. Your company is lucky to have such a dedicated and hardworking employee. It was truly a remarkable experience and I would highly recommend your company to all students in the Loughborough area.

All the best
Keep up the good work.

Thanks and Regards

Reply from Student Storage Experts
3 Nov 2020
Hello Rahul,

Thank you for taking the time to post a review and provide us with feedback.
Your kind words really do mean a lot and were a blessing to read during these difficult times.
I wish you all the best in the future!

All the best & Stay Safe!

Anna

No 04/11/20

TrustPilot
all my washing stuff was gone, food gone, some decorations gone, my sheets and pillows were dirty when they came back, mix shoes and clean towels so that I can't use the towels

Reply from Student Storage Experts
4 Nov 2020
Good Morning,
Thank you for taking the time to provide us with feedback.

Unfortunately, as stated in our terms & conditions, we cannot pack items such as cleaning products, food & liquids. This is to avoid and of your other belongings being damaged during storage.
With regards to decoration, if we are instructed in advance, during the video call or it clearly belongs to the individual & not the University we will pack these items. The last thing we want to do is pack the Universities belongings and for the student to receive a bill for these items.

We packed all belongings , seal & labelled boxes while in each room to ensure nothing can fall out and become dirty such as bedsheets/ pillows etc.
Our first priorities are to pack to a high standard and hygienically. We are also keen to pack efficiently & space saving as possible to avoid any further costs for students.
We do pack shoes with other items as for transporting the box needs to be packed out and not have any loose items within.
If the shoes were dirty this would not be the case, but assuming as we have not heard anything from you directly the towels were not damaged.

We will of course, as with any review, ensure to reinstate with our team to ensure it does not occur in the future.

I wish you all the best with your studies !

Kristina 27/10/20

TrustPilot
Helpful, flexible and very efficient!
Student Storage Experts were recommended to me by my University since due to the Corona Pandemic I was unable to move out of my accommodation as I had already left the UK in a hurry. I contacted the company, explained my situation to them and was offered very helpful and friendly advice, a very reasonable rate for the storage of my belongings and also much help and support when it came to freighting my suitcase all the way to mainland Europe. The company is very flexible and willing to help and I would really recommend anyone who is moving - regardless of internationally or just cross-country - to get in touch with Student Storage Experts! Their website offers a lot of information and is very easy to use and to receive a reasonable quote, I’d suggest to contact them directly by email - they tend to be very responsive and quick! Students in Leicester really should go ahead and use this company as it is trustworthy and very helpful and I can guarantee a positive experience! Personally, I will definitely reach out to them again in the future!

Reply from Student Storage Experts
3 Nov 2020
Hello Kristina,
Thank you so much for your feedback.
We are happy we could have been of help during these unprecedented times. We hope to work with you in the future & of course see you with the rest of your belongings in the New Year!

Loughborough Uni student 3/11/20

TrustPilot
Great service! Recommend to all students.
Couldn't ask for a better service during the Covid-19 pandemic.

Reply from Student Storage Experts
3 Nov 2020
Hello,
Thank you so much for taking the time to post a review! Please do let us know if we can be of any assistance in the future.
All the best with your future ventures!
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