How Packing, Storing and Freighting Works


To make a booking then use the following link where you will be asked for the details of your packing requirements along with addresses and dates. Packing, Storing and Freighting Service.

Please fill this in as comprehensively as possible and add as much detail in the comments section as you can.

The collection date should be your preferred date as these dates need to be agreed with your accommodation managers. You will be asked for a return date so please use your best date estimation for your return back to the UK. If the date alters by 7 days either way then we do not charge or refund. If the 7 days is exceeded then we will refund or charge either way.

Please ensure you declare any items that are considered to be valuable. We provide £100 of insurance for each box or piece of luggage stored with us.

You will receive confirmation that the order has been placed and we will contact you with a confirmed packing date once this has been agreed with your accommodation managers.

You will receive an email prior to the packing day to inform you when it will be taking place

If you require a WhatsApp call to identify items in communal areas or for peace of mind then we are happy to call you.

Packing on average takes an hour so we can’t provide this service for the duration but it can be used to ensure the packing of sensitive or valuable items etc.

Once the packing is complete all boxes and luggage will be sealed securely and labelled. You will be sent the details of the packing including the quantities of boxes and luggage that are required to be stored with us.

We will attach an invoice for the storage period and this has to be paid within 7 days of the notification.

Your items will be stored in a secure commercial storage facility that is staffed 24 hrs and has CCTV.

We return your items to your new address when you go back to University. Please confirm your return date as soon as you know in order that we can return your belongings on your preferred date.

For peace of mind, we employ staff who are vetted by Leicestershire Police and we will take all the necessary precautions to pack your belongings securely and treat your belongings with care and respect.

If you have any queries then please email us at and we will be in touch with you as soon as possible.

We are more than willing to help if you have any questions. Please do get in touch!

Give us a ring on 0333 2070881 or alternatively email us at

Our opening hours are:

8am – 6pm, Mon – Fri
9am – 6pm, Sat


Our registered office is:

32 Stamford Road


LE15 6JA

(Please note that this is not a retail premises and no items are stored there)


A few frequently asked questions


If you haven’t yet looked at our FAQs, you might be able to find out what you need to know more quickly than we can reply.  It’s worth a look!
How can I pay for my storage?
We make it as easy as possible for you to pay.  We accept all major credit and debit cards including Visa, Mastercard and American Express through our secure online booking system.  In addition, we also accept payment via a BACS transfer.
Can I use my own suitcases or bags?
Yes, all suitcases and bags should have attached handles with fully operating zips or fasteners and when packed should not weigh more than 25kg.
What can I store with you?


Just about anything that can be stored in a box providing it is a non-liquid, non-edible, non-biodegradable and safe and legal.  We have a list of specific items that can be stored and you can request a quote for other items that are not shown.  See our Terms and Conditions for a full breakdown.



Can I use different addresses?

Yes, just specify the addresses when arranging making your booking.  If things change then just let us know.  Costs may be incurred if the new address is not in the original town or city post code area.



Secure student storage with the easiest booking process.

We collect. We store. We return.


student storage


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